sga168 Platform Privacy Notice

This page describes what we collect when you use sga168 and how we keep that data protected across account registration, login, payment processing, game activity, and customer support.

We at sga168 handle personal data with care because account verification, deposit confirmation, withdrawal review, and password reset all depend on accurate records. Our privacy practice covers mobile login on Android and iOS, push notifications, payment references via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, device identifiers, and support messages.

Our services are available only where local law permits. We do not sell personal data to advertisers, and we do not share account details with game studios or payment processors without your explicit account action such as a deposit or withdrawal request.

Our sga168 data collection and use

What we collect on sga168

We collect your email address, registered phone number, name, date of birth, and identity document details when you open an account with us. We also collect payment method information such as bank account, e-wallet username, Virtual Account number, or QRIS reference when you make a deposit or request a withdrawal. On the mobile side, we record your device type, operating system version, app installation or browser session details, and login timestamps so we can support account recovery and fraud checks.

We store game activity logs—which sportsbook markets you view, which live-dealer tables you access, which slots you play, which esports matches you follow—in order to personalise your account area and respond to dispute claims. We do not sell these logs to third parties or use them for marketing outside sga168.

Info: We do not track you across other websites or apps; sga168 data remains within our platform only.

How we use sga168 account data

We use your email and phone to send account notifications such as login alerts, password reset links, deposit confirmations, and withdrawal status updates. We use your name and identity document to verify your account under KYC rules and to match payment sources. We use device and session data to detect account sharing, duplicate accounts, or unusual login patterns that may signal a security issue.

We keep game logs to honour your dispute claims if you question a transaction, bonus term, or game outcome. We also use aggregate data—counting how many users access Liga 1 coverage or blackjack tables across sga168—to improve our service and understand which categories are most used. This aggregate data does not identify you.

Our sga168 data retention practice

We keep your account data as long as your account is active. After you close your account, we retain KYC documents, payment records, and dispute logs for a minimum of five years to comply with financial reporting and tax law. Game logs are archived separately and may be deleted after two years if no active dispute or support case refers to them. You may request a copy of your personal data at any time through our support channel in Jakarta, Surabaya, Bandung, or Medanand we will provide it within thirty days where feasible.

Account data: kept for account lifetime plus five years post-closure.
Game logs: retained two years after last activity unless a dispute is open.
Payment records: kept for financial audit compliance, minimum five years.
Device and session logs: deleted after ninety days if no security concern exists.

Our sga168 privacy rights and third-party practice

Third-party processors and sga168

We use payment processors, email providers, and hosting services to run sga168. Our payment processors in Indonesia handle DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet transactions; they may see your name, account number, and transaction reference but do not see your password or full login history. Our email provider sends notifications but does not use your sga168 data for marketing. Our servers may sit outside Indonesia, but we do not disclose your data to anyone outside sga168's operations without your consent.

Note: We may disclose account data to law enforcement or tax authorities if required by applicable law, and we will notify you unless we are legally prohibited from doing so.

Your rights on sga168

You have the right to access, correct, or delete your personal data, subject to our legal obligations. You may also request that we limit how we use your data or object to specific processing. To exercise these rights, contact us through our support teamWe do not use automated decision-making to close your account or restrict your access; any such decision is reviewed by a person.

If you believe we have violated your privacy rights, you may file a complaint with the Indonesia Data Protection Authority (KPPU) or your local data protection regulator. We take such complaints seriously and will respond within thirty days.

Cookies and tracking on sga168

We use session cookies to keep you logged in on sga168 and functional cookies to remember your game preferences and account settings. We do not use third-party tracking cookies or behavioural advertising pixels. If you disable cookies in your browser, you will not be able to log in or stay logged in on sga168, so we recommend keeping functional cookies enabled.

We may update this privacy notice if our service, payment methods, or legal obligations change. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of sga168 after a notice constitutes your acceptance of the updated terms.